Privacy Policy

Last Updated: December 13, 2025

Draviontale ("we," "us," or "our") operates Draviontale.sbs and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Enroll in masterclasses or courses
Subscribe to newsletters or communications
Contact us via email, phone, or WhatsApp
Participate in surveys or promotions

This information may include:

Name and contact details
Email address
Phone number
Billing and payment information
Profile information and preferences
Course progress and completion data

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and device information
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Clickstream data and navigation patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our services
Processing enrollments and payments
Delivering course content and educational materials
Communicating with you about your account and courses
Sending promotional materials and updates (with your consent)
Improving our website and user experience
Analyzing usage trends and user behavior
Detecting and preventing fraud or security issues
Complying with legal obligations
Providing customer support and responding to inquiries

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to facilitate our services, including:

Payment processors
Email service providers
Analytics services
Cloud hosting providers
Customer support platforms

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

Instructors and Content Creators

We may share relevant information with instructors whose masterclasses you enroll in, including your name, progress data, and interaction with course materials.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication protocols
Secure payment processing systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information through your account settings or by contacting us.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You can request deletion of your personal information, subject to certain legal exceptions and obligations.

Objection and Restriction

You may object to or request restriction of certain processing activities involving your information.

Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly.

Cookie Management

You can manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.

International Data Transfers

As an international platform, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Draviontale
441, Lorong Nyior Cabang
15200 Kota Bharu, Kelantan
Malaysia

Email: help@Draviontale.sbs
Phone: +60 7-521 1178
WhatsApp: +60 7-521 1178

We are committed to protecting your privacy and handling your personal information with care and transparency. Thank you for trusting Draviontale with your learning journey.